- We do our utmost to maintain high stock levels but sometimes demand can take us by surprise and leave items temporarily unavailable. In these rare cases we will tell you when we expect more deliveries.
- Products made in our workshop are made to order and can take up to 21 days for delivery
.- To avoid delays, items will be dispatched when available. With multiple product orders expect multiple parcels.- We endeavour to dispatch the majority of orders by return
.- Customers are never charged for items until they are ready for dispatch.
- For exact washing instructions, please look on the label included in each garment.
Hassle Free Returns
- If you are unhappy with any products purchased we are happy to exchange or refund items returned within 28 days of receipt. Goods should be returned unused, unwashed and preferably in original packaging. You can phone to reserve an exchange otherwise please follow instructions on your invoice. Please allow us 14 days to process a return.
How To Measure
Bust & Hips: the fullest part of the bust and hips, give no allowance for extra fullness.
Dress and Skirt Lengths: measure from top of waistband or nape of neck to hem. Please state size and length required.
Corsetry: measure next to the skin.If in doubt regarding your size, please call 01732 850280 to speak to one of our experienced lady staff who will be happy to advise.
Bra Fitting Advice
For advice regarding bra fitting visit –www.carrandwestley.co.uk/blog/bra-fitting-advice. Or call 01732 850280.
3 EASY WAYS TO ORDER
As you know, we are passionate about making things simple – so we have three easy ways to order:
1. PHONE 01732 850280 and speak to one of our friendly staff. We are open weekdays 9am - 5pm.
2. ORDER ONLINE via our easy to use website - www.carrandwestley.co.uk. Shop 24/7 and take your time browsing our full range of products.
3. FILL OUT THE ORDER FORM in the back of our booklet – and pop it in the post. Please Request a Brochure if you are not already on our mailing list.
As is tradition, all C&W goods come with a ‘look good, feel good’ guarantee – if you’re not completely satisfied we’ll give you a full refund.
We’d also like to point out that all orders still come with FREE UK DELIVERY.
If you have any further questions please call us on 01732 850280 or email email@example.com